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Compare Everbridge IT Alerting vs AlertOps vs Freshservice

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AlertOps - Incident Management Software
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Overview

Description

Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing ... Read More

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More

Entry Level Pricing
  • Starts from $32
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

9.1/10

User Ratings

4.3

(36)

4.8

(93)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $32
        • $5 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter Pack

          • Mobile App (iOS/Android)

          • E-mail and Push Notifications : Unlimited

          • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice

          Show more +

        • Standard

          • Mobile App (iOS/Android)

          • E-mail and Push Notifications : Unlimited

          • SMS and Voice Notifications (US/Canada) : Unlimited

          Show more +

        • Premium

          • Mobile App (iOS/Android)

          • E-mail and Push Notifications : Unlimited

          • SMS and Voice Notifications (US/Canada) : Unlimited

          Show more +

        • Browse all pricing plans
        Pricing Pageeverbridge-it-alerting pricingalertops pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        7

        Very Good

        6

        Good

        2

        Poor

        1

        Terible

        0

        Excellent

        74

        Very Good

        26

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Everbridge IT Alerting is a powerful tool that excels in providing real-time alerts and notifications for critical issues, allowing swift responses from IT teams. Users appreciate its seamless ...Read more

        AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more

        Pros and Cons
        • Streamlines Major Incident Management processes, ensuring appropriate teams are contacted.

        • Easy setup and application, user-friendly for both technical and non-technical users.

        • Real-time alerts for critical issues, enhancing response time.

        • Automated processes for calling during outages or major issues.

        • Versatile communication channels including emails, texts, and calls.

        • Limited reporting integration with certain platforms, like ServiceNow.

        • Complex profile information requirements might raise security concerns.

        • Expensive pricing model, lacks a public demo for testing services.

        • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

        • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

        • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

        • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Sanofi

        Sanofi

        Kosmos Energy

        Kosmos Energy

        MDC

        MDC

        NHS

        NHS

        Intel

        Intel

        Deloitte

        Deloitte

        Media and Screenshots

        Screenshots
        Inbound interaction

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        AlertOps offers Free Trial, but Everbridge IT Alerting does not.

        Everbridge IT Alerting is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

        AlertOps is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Everbridge IT Alerting Starts at $32/User/Month whereas for AlertOps Starts at $5/User/Month when Billed Yearly.

        Some top alternatives to Everbridge IT Alerting includes NinjaOne (NinjaRMM), alerto.in, AlertOps, Spike.sh, DERDACK Enterprise Alert, Amazon SNS, New Relic Alerts, TelAlert, SyncAlert, FireHydrant and PagerTree.

        Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].