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Compare EspoCRM vs Freshsales vs Thryv vs Salesforce Sales Cloud

EspoCRM - CRM Software
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Overview

Description

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

8.8/10

9.3/10

User Ratings

4.7

(36)
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Software Demo

Demo

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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          14

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          EspoCRM stands out as a remarkably flexible and cost-effective CRM solution, earning praise from both seasoned tech enthusiasts and small to mid-sized businesses seeking efficiency and ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.

          • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.

          • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

          • Rich functionality and adaptability for more than just CRM tasks, including custom portals, quoting systems, and document workflows.

          • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.

          • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots
          Start Event

          6 Screenshots

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both EspoCRM and Freshsales offer a Free Trial.

          EspoCRM is designed for Large Enterprises, Medium Business and Small Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for EspoCRM Starts at $15/User/Month whereas for Freshsales Starts at $9/user/month when yearly.

          Some top alternatives to EspoCRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Vtiger, SalesCRM, SimpleCRM, SuperOffice CRM, Odoo CRM, eSalesTrack, SpinOffice CRM, SalesPro CRM, Spin CRM and Odoo ERP.

          Some top alternatives to Freshsales includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].