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Compare Dynatrace vs PagerDuty vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Dynatrace - Application Performance Monitoring (APM) Tools

Dynatrace

(283)
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PagerDuty - Incident Management Software

PagerDuty

(258)
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Overview
Affiliate Disclosure

Description

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.8/10

User Ratings

4.4

4.5

(1748)
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10
          Pricing Pans
          • Not Available

          • Starter

            Get Started

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            Get Started

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

            Show more +

          • Business

            Get Started

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

            Show more +

            • Browse all pricing plans
          Pricing Pagedynatrace pricingpagerduty pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          4.5

          (based on 1748 reviews)
          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Pros and Cons

          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Microsoft Azure
          Microsoft Azure

          4.1

          (888 reviews)
          Slack
          Slack

          4.5

          (35011 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Salesforce
          Salesforce

          4.3

          (31400 reviews)
          Slack
          Slack

          4.5

          (35011 reviews)

          Customers

          Customers
          Samsung

          Samsung

          Daimler

          Daimler

          SAP

          SAP

          Vodafone

          Vodafone

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          PagerDuty

          PagerDuty

          Media and Screenshots

          Screenshots
          AWS Performance monitoring | Dynatrace

          6 Screenshots

          Cut down on noise

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          ManageEngine Applications Manager - Application Performance Monitoring (APM) Tools
          ManageEngine Applications Manager

          4.4

          Scout APM - Application Performance Monitoring (APM) Tools
          Scout APM

          4.7

          Datadog APM - Application Performance Monitoring (APM) Tools
          Datadog APM

          4

          Freshservice - Service Desk Software
          Freshservice

          4.4

          xMatters - Incident Management Software
          xMatters

          4.4

          Opsgenie - Incident Management Software
          Opsgenie

          4.5

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Dynatrace and PagerDuty offer a Free Trial.

          Dynatrace is designed for Large Enterprises, Medium Business and Small Business.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of PagerDuty begins at $10, while pricing details for Dynatrace are unavailable.

          Some top alternatives to Dynatrace includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics, Instana, Thundra APM, APImetrics, Azure Monitor and Acure.io.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA