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Compare Dynamics 365 Marketing vs ZIWO vs Nextiva

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ZIWO - Call Center Software
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Overview

Description

Microsoft Dynamics Marketing is a marketing automation solution that enables you to better understand who owns your database of prospects, build stronger relationships with customers, gain ... Read More

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $109
Free Trial Availability
  • No free trial
Spotsaas Score

8.2/10

8.9/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $109
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          75

          Very Good

          50

          Good

          5

          Poor

          0

          Terible

          1

          Excellent

          28

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Dynamics 365 Marketing emerges as a robust and versatile marketing automation platform that seamlessly integrates with Microsoft’s ecosystem, making it a standout choice for businesses. Its ...Read more

          ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

          Pros and Cons
          • Seamless integration with other Microsoft tools (e.g., Microsoft 365, Power BI, Azure) provides a unified platform for marketing and customer engagement.

          • Highly effective marketing automation features, including email campaigns, lead management, and customer journey mapping.

          • Personalization capabilities enhance customer engagement and marketing efficiency.

          • User-friendly interface that's easy to navigate, even for non-technical users.

          • Advanced analytics and reporting tools allow for refined marketing strategies and decision-making.

          • Overwhelming richness of features can make the platform complex for beginners without proper onboarding or prior experience.

          • Requires significant configuration and setup to fully utilize advanced features, which can be time-consuming.

          • Integration with non-Microsoft tools may be less seamless, causing compatibility issues.

          • Automated detection of phone number country codes enhances convenience and efficiency.

          • Easy access and navigation through different options in the apps, improving user experience.

          • Excellent call tracking and recording capabilities contribute to operational efficiency.

          • User-friendly interface and design with continuous improvement efforts for better usability.

          • Ability to make calls remotely, facilitating work flexibility and productivity.

          • Occasional system freezes causing delays in operation.

          • Automatic logging out after page refresh affecting user experience.

          • Limitations in features availability, like call counting on the home page and call number search.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ZIWO offers Free Trial, but Dynamics 365 Marketing does not.

          Dynamics 365 Marketing is designed for Large Enterprises, Medium Business and Small Business.

          ZIWO is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ZIWO begins at $109/User/Month, while pricing details for Dynamics 365 Marketing are unavailable.

          Some top alternatives to Dynamics 365 Marketing includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, SALESmanago, Outfunnel, Hubspot Marketing Hub, ClickDimensions, MaaxMarket, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot and Ackwire.

          Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].