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Compare Desk365 vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $7 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

7.5/10

9.7/10

User Ratings
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Software Demo

Demo

Desk365 has not given any software demo yet

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Features

Total Features

5 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $7 , yearly
          Pricing Plans
          • STARTER

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

            Show more +

          • GROWTH

            • Microsoft Teams Ticketing

            • Email Ticketing

            • Customer Management

            Show more +

          • Express

            $9

            /user/month

            • Small business essentials:

            • Email

            • Social media

            Show more +

          • Standard

            $20

            /user/month

            • Everything in Express +

            • Live chat (Business Messaging)

            • Instant messaging

            Show more +

          • Professional

            $35

            /user/month

            • Everything in Standard +

            • Telephony

            • Blueprints

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          NHS

          NHS

          Rogers

          Rogers

          ESSILOR

          ESSILOR

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zoho Desk

          4 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho Desk offers Free Trial, but Desk365 does not.

          Desk365 is designed for Large Enterprises, Medium Business and Small Business.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Desk365 Starts at $10/User/Month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

          Some top alternatives to Desk365 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, LabiDesk, AzureDesk, BoldDesk and HR365 Helpdesk.

          Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].