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Compare Customer.guru vs SatisMeter vs Zonka Feedback

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Overview

Description

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More

Entry Level Pricing
  • Starts from $50
  • Starts from $49
Free Trial Availability
Spotsaas Score

9.1/10

9.0/10

User Ratings

4.4

(31)

2.7

(41)
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Software Demo

Demo

View demo

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Features

Total Features

16 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $50
          • $49
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagecustomer-guru pricingsatismeter pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

          SatisMeter stands out as an exceptional tool for gathering customer feedback, as highlighted by numerous users in their reviews. Users appreciate its user-friendly interface, easy setup process, ...Read more

          Pros and Cons
          • Easy to set up and use, with a simple user interface and quick survey setup.

          • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

          • Saves time by making it easy to implement NPS and gather customer feedback in one place.

          • Allows for easy customization of surveys with company branding.

          • Helpful in aggregating feedback and providing snapshot views of customer satisfaction.

          • Limited customization options and marketplace for additional apps and connectors.

          • Some users may find the richness of features and customizations overwhelming without adequate support.

          • Limited options for reaching out to customers beyond basic surveys.

          • Easy setup and integration with data platforms, making it quick to start gathering feedback.

          • Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise.

          • Responsive customer support that listens to feedback and provides quick assistance.

          • Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality.

          • Clear and organized reporting, making it easy to analyze and interpret NPS survey data effectively.

          • Customizations and advanced features may be overwhelming for new users without proper guidance or support.

          • Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          Samsung

          Samsung

          IBM

          IBM

          Mention

          Mention

          Segment

          Segment

          Buzzsumo

          Buzzsumo

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Customer.guru and SatisMeter offer a Free Trial.

          Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

          SatisMeter is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customer.guru Starts at $50/Month whereas for SatisMeter Starts at $49/Month.

          Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

          Some top alternatives to SatisMeter includes Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and piHAPPINESS.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].