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Compare Custify vs Freshdesk Customer Success (Formely Freshsuccess)

Overview

Description

Custify is a Customer Success platform that helps to deliver great customer service in an engaging way. Build instant customer knowledge, resolve FAQs, understand customers, display ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Starts from $999
  • Starts from $79
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Starting From
      • $999
      • $79
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      Excellent

      200

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

      Pros and Cons
      • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

      • Easy ticket raising and process automation for seamless operations.

      • Ability to track product usage and provide comprehensive account information.

      • Web-based accessibility for both internal and external users, promoting convenience.

      • User-friendly interface suitable for new users and easy understanding.

      • Feedback suggests a need for better support to enhance the user experience.

      • Some users found limitations in automation features based on specific business needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      Leadfeeder

      Leadfeeder

      Ideagen

      Ideagen

      AdStage

      AdStage

      Media and Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Custify nor Freshdesk Customer Success (Formely Freshsuccess) offers a free trial.

      Custify is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

      Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Custify Starts at $999 whereas for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month.

      Some top alternatives to Custify includes Parlor, ClientSuccess, ProsperStack, Salesmachine, Catalyst, Vitally, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].