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Compare Crisp vs ProProfs Chat vs ZoomInfo Chat

Crisp - Live Chat Software
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Overview

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $10 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

8.9/10

User Ratings

4.5

(53)
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Software Demo

Demo

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Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $10 , Billed Yearly
          Pricing Plans
          • Not Available
          • ESSENTIALS

            • Operator: 1

            • Unlimited Chats

            • Departments & Groups: 3

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          • PREMIUM

            • Operator: 1

            • Unlimited Chats - Unlimited

            • Departments & Groups: Unlimited

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          • ENTERPRISE

            • Unlimited Chats

            • Departments & Groups: Unlimited

            • Domains: Unlimited

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          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Excellent

          41

          Very Good

          17

          Good

          12

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Efficient automation of customer support processes, providing a unified platform for customer interactions.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          ProProfs Chat_customers_5

          ProProfs Chat_customers_5

          ProProfs Chat_customers_1

          ProProfs Chat_customers_1

          ProProfs Chat_customers_4

          ProProfs Chat_customers_4

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Crisp and ProProfs Chat offer a Free Trial.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          ProProfs Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Crisp Starts at $25/User/Month whereas for ProProfs Chat Starts at $10/User/Month when Billed Yearly.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to ProProfs Chat includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].