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Compare Crisp vs JivoChat vs ZoomInfo Chat

Crisp - Live Chat Software
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JivoChat - Live Chat Software
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Overview

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

9.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $13 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Compressed Email

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Crisp and JivoChat offer a Free Trial.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Crisp Starts at $25/User/Month whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].