Compare Crisp vs HelpOnClick vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	HelpOnClick (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More
Entry Level Pricing	Starts from $25	Starts from $7.20 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	8.9/10
User Ratings	4.3 (144)	3.6 (2)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	22 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$7.20 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started 100 chats per month 5 departments 1 website Show more + Advanced Get Started Unlimited chats Unlimited departments 5 websites Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 144 reviews)	3.6 (based on 2 reviews)
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	Excellent 4 Very Good 4 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more
Pros and Cons	Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Efficient automation of customer support processes, providing a unified platform for customer interactions. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization. Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.	Easy to use with a responsive interface, suitable for both tech and non-tech users. Customization options are a game-changer for websites, making customer support efficient. Integration with commonly used website platforms like WooCommerce and Magento. Pricing model and ease of setup are appreciated. Effortless integration into websites and good feedback from customers. Higher pricing and additional service charges may feel excessive to users. Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce. Lack of chat support, only available through email and call.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Pipedrive 4.5 (5199 reviews) PrestaShop 4 (699 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) PrestaShop 4 (699 reviews)

Customers

Customers	Rakuten Mailjet Airfrance	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Crisp and HelpOnClick offer a Free Trial.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Crisp Starts at $25/User/Month whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Crisp vs HelpOnClick vs ZoomInfo Chat

Crisp

HelpOnClick

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure