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Compare ChatBot vs LiveChat vs ZoomInfo Chat

Overview

Description

Introducing ChatBot, the ultimate solution for automating your website's customer service. With just 10 minutes of setup, this powerful tool can handle 80% of customer inquiries, freeing ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $42 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.8/10

User Ratings

4.5

(23)

Features

Total Features

0 Features

8 Features

Unique Features

No features

    Pricing

    Pricing Option
        Starting From
        • $42 , Billed Yearly
        • $16 , Billed Yearly
        Pricing Pans
        • Starter

          • $42/mo billed annually

          • $50 month-to-month

          • 1 active chatbot

          Show more +

        • Team

          • $126/mo billed annually

          • $149 month-to-month

          • 5 active chatbots

          Show more +

        • Business

          • $424/mo billed annually

          • $499 month-to-month

          • Unlimited active chatbots

          Show more +

        • Browse all pricing plans
        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        Pricing Pagechatbot pricinglivechat pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        20

        Very Good

        1

        Good

        1

        Poor

        0

        Terible

        1

        Excellent

        525

        Very Good

        192

        Good

        46

        Poor

        8

        Terible

        20

        Expert's Review generated by AI

        No Expert ai Review available for the product

        LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

        Pros and Cons
        • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

        • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

        • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

        • Automation and asynchronous communication, user-friendly for small business owners.

        • Limited number of active accounts, hindering flexibility during certain periods of high volume.

        • Learning curve can be tricky, requiring time and effort to overcome.

        • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

        • Issues with small language barriers and occasional glitches causing lag, affecting user experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        screenshots

        4 Screenshots

        All customers

        7 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both ChatBot and LiveChat offer a Free Trial.

        ChatBot is designed for Large Enterprises, Medium Business and Small Business.

        LiveChat is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for ChatBot Starts at $42/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

        Some top alternatives to ChatBot includes Octane AI, ChatMyBot, Automat, Conversational AI Bot, Botsify, Userbot and ChatAndBot.

        Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].