ChatBot Reviews in January 2025: User Ratings, Pros & Cons

One of the best chatbot apps there is

One of the best chatbot apps there is - very intuitive, simple, and the number of things it has is really something. We scanned the site in minutes, tested it, and it was ready to go. Now, we can change the flow as we want it, and we can teach it new stuff anytime we need, so it only gets better

Very friendly

It's really Gold, and useful.

"Amazing, easy to set up and use. GREAT"

What do you like best about ChatBot? Chatbot is an easy way to set up a bot that can answer customer's questions, give information about your business, get customer information such as emails and phone numbers.

"Botengine does a basic job and does it well."

What do you like best about ChatBot? Botengine is fast and is able to respond to tens of customer chat at the same time ; which is something you don’t get with human agents.It is very easy to setup and requires basically no technical knowledge to create a chatbot on the Botengine website.The level of customer support we got from the Livechat team during and after setting up our chatbot was friendly ,prompt and continuous and I assume if we ever encounter problems with our chatbot in future ...

"Nice one guys!"

What do you like best about ChatBot? I like the fact that my customers and employees can come upon a single forum to get information about anything about my organization. It makes business significantly easier. Great work guys!

"Luvechatinc. Didn’t disappoint with Botengine."

What do you like best about ChatBot? The ease and simplicity with which I was able to create a chatbot through the Botengine platform.Also the reliability of the chatbot we have created ; it is running every minute of the day and is able to attend to as many website visitors as possible,without any lag in performance.

"Botengine was long overdue."

What do you like best about ChatBot? I like that Botengine platform is easy to use,thereby making it easy to create our chat bot in a matter of minutes,and with as much minimal support as possible from the software development team. Botengine is so simple to use,that it was created and deployed by myself and team members at the marketing team,despite not coming from a technical background.

"Botengine was long overdue."

What do you like best about ChatBot? Primarily I like Botengine for its reliability. Before trying out Botengine this year , we had initially created and deployed several Botsvia multiple free and paid platforms to very little efficiency. We had chatbots which would sometime fail to work.

"The customer care team responds to chats faster."

What do you like best about ChatBot? Botengine is the most dependable chatbot out there when it comes to reliable performance. I do not expect anything less , as Botengine is a brain child of Livechat inc . which I regard as the best help desk software in the industry at the moment.

"Amazing no code chatbot tool with multi integration support"

What do you like best about ChatBot? What really stands out for me is the user-friendly no code chatbot builder. Its flow based and simple to do conversation design. Navigating through the platform and integration is super easy. the customization options are pretty rad. Being able to tailor the chatbot's responses to match the brand's tone and style is a sweet touch.