spotsaas-logo
Get Listed

Compare Chaport vs Freshchat vs ZoomInfo Chat

Chaport - Live Chat Software
Get Quote
Get Quote
Get Quote

Overview

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

9.5/10

User Ratings

4.8

(14)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

8 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Pans
          • Free

            • 1 operator

            • Unlimited chats & websites

            • 30-day chat history

            Show more +

          • Premium

            • Includes features of Free plan, plus

            • 1 year chat history

            • Auto-invitations

            Show more +

          • Business

            • Includes features of Premium plan, plus

            • Unlimited chat history

            • Custom bots (1000 bot chats / month per operator)

            Show more +

          • Browse all pricing plans
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans
          Pricing Pagechaport pricingfreshchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          16

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          Chaport.com stands out as a fantastic option for businesses aiming to enhance their online chat and customer service experience. The platform excels in its ease of use, making it effortless for ...Read more

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons
          • Ease of use and intuitive interface, making it simple for both novice and experienced users.

          • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.

          • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

          • Real-time engagement features, customizable chat widgets, and proactive chat invitations for boosting conversion rates.

          • Seamless integration with websites, easy access to chat history, and centralized user information for efficient customer service.

          • Limited customization options may restrict tailoring the platform to specific needs.

          • Occasional technical glitches and limited advanced reporting features.

          • Comparatively higher pricing than some competitors and limited integration options.

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots
          Bot Widget

          10 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Chaport and Freshchat offer a Free Trial.

          Chaport is designed for Medium Business and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price for both Chaport and Freshchat begins at $15/User/Month when Billed Yearly.

          Some top alternatives to Chaport includes ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter, TruChat, Smartchat, LinkedChat, ChatFlow247, Freshchat and 13chats.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].