Compare Centreon vs Back vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Centreon (52) Get Quote Get Quote	Back (2) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business ... Read More	Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.8 (105)	5 (2)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Back has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 105 reviews)	5 (based on 2 reviews)
Rating Distribution	Excellent 50 Very Good 1 Good 1 Poor 0 Terible 0	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Centreon has emerged as a reliable and efficient network monitoring tool, catering to the evolving needs of IT and network industries. Users appreciate its ability to accurately monitor devices ...Read more	No Expert ai Review available for the product
Pros and Cons	Accurately monitors devices for up and down statuses, with a remarkable alert system through GUI and email notifications. Extensive coverage of infrastructure-related issues, including new technologies like AIOps, with excellent support services. Offers the possibility to monitor network services from different angles, making changes easily on a single dashboard. Widely used and preferred in IT and network industries for monitoring network devices, providing real-time up and down status. Easy to use for proactive monitoring of network devices like routers, switches, and servers, with live uptime visibility. The tool may have a steep learning curve for beginners due to the complexity of its features and customizations, necessitating proper support. Limited selection in the Marketplace for additional apps and connectors, restricting the availability of advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	OTRS 2.5 (93 reviews) PagerDuty 4.5 (1748 reviews) Slack 4.5 (35011 reviews)	Confluence 4.1 (7140 reviews) Microsoft Teams 4.3 (32097 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	Accor Hotels Airbus Total	SoundCloud Netlify Statista

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	1 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Centreon and Back offer a Free Trial.

Centreon is designed for Large Enterprises, Medium Business and Small Business.

Back is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Centreon and Back are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Centreon includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, TOPdesk, Scopedesk and Checkmk.

Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Centreon vs Back vs Freshservice

Centreon

Back

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure