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Compare ALVAO Service Desk vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

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Overview

Description

ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Starts from $3
  • Starts from $19
Free Trial Availability
User Ratings

4.6

(24)
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Software Demo

Demo

ALVAO Service Desk has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $3
      • $19
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagealvao-service-desk pricingsolarwinds-service-desk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      19

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Easy to use service desk with all necessary features for incident, problem, and service management.

      • Intuitive interface and user-friendly design that enhances user experience.

      • Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.

      • Quick overview of workload and streamlined communication with users.

      • Efficient ticket management system with flexible configuration options.

      • Knowledge base and integration with certain tools like TeamViewer could be improved.

      • Some users find advanced features underutilized or complex to configure without additional training.

      • Limited customization options for the graphical interface.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      HARTMANN

      HARTMANN

      LINET

      LINET

      Smartwings

      Smartwings

      No Customers information available.

      Media and Screenshots

      Screenshots
      Monitor Addin

      6 Screenshots

      All Networked Devices

      6 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both ALVAO Service Desk and SolarWinds Service Desk offer a Free Trial.

      ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for ALVAO Service Desk Starts at $3/User/Month whereas for SolarWinds Service Desk Starts at $19/User/Month.

      Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].