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Compare Alemba Service Manager vs Sitehelpdesk vs Zoho Desk vs Zendesk Support

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Overview

Description

Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level ... Read More

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

7.6/10

User Ratings

3.8

(72)
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Software Demo

Demo

Alemba Service Manager has not given any software demo yet

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Features

Total Features

0 Features

7 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        30

        Very Good

        26

        Good

        6

        Poor

        0

        Terible

        1

        Excellent

        0

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Having analyzed recent user feedback on Alemba Service Manager, it's evident that the product boasts several strengths. Users appreciate the dashboard view for its customization options and time ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Provides user-friendly dashboard view with customization options.

        • Integrates well with Active Directory, offering detailed information.

        • Capable of automating ticket routing and notifications, saving time and reducing manual effort.

        • Easy reporting on incident management and service requests.

        • Enables remote access and control of virtualized servers.

        • Lack of modern features like AI integration and knowledge base integration in older versions.

        • Some sluggish performance in the web interface.

        • Instances of software crashing and being confusing to use.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers
        NHS

        NHS

        Daimler

        Daimler

        Sony

        Sony

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Alemba Service Manager nor Sitehelpdesk offers a free trial.

        Alemba Service Manager is designed for Large Enterprises, Medium Business and Small Business.

        Sitehelpdesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Alemba Service Manager and Sitehelpdesk are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Alemba Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, HelpDesk, TOPdesk, Milldesk, Sitehelpdesk and Help Desk Premier.

        Some top alternatives to Sitehelpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, Rhino Support, ReadyDesk, GetHelp, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].