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Compare Acuity Scheduling vs ServiceTitan

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Overview

Description

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online ... Read More

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.3/10

9.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

12 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • Not Available
          Pricing Pans
          • Emerging

            • Number of staff/locations: 1

            • Client self-scheduling

            • Offer unlimited services and appointments

            Show more +

          • Growing

            • Includes features of Emerging plan, plus

            • Number of staff/locations: 6

            • Text message reminders (worldwide)

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          • Powerhouse

            • Includes features of Growing plan, plus

            • Number of staff/locations: 36

            • Multiple time zones for your different staff/locations

            Show more +

          • Not Available
          Pricing Pageacuity-scheduling pricingservicetitan pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          226

          Very Good

          35

          Good

          1

          Poor

          4

          Terible

          0

          Excellent

          263

          Very Good

          41

          Good

          9

          Poor

          4

          Terible

          17

          Expert's Review generated by AI

          Acuity Scheduling has proven to be a valuable tool for many users in the past 12 months. Customers praise its seamless integration with other platforms like Squarespace and Zoom, making ...Read more

          ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

          Pros and Cons
          • Seamless integration with other platforms such as Google Calendar, Zoom, Squarespace, and Stripe, enhancing user experience.

          • Customizable scheduling options with various appointment types, intake forms, and real-time availability, providing flexibility.

          • User-friendly interface, making it easy for both clients and staff to navigate and manage appointments efficiently.

          • Affordable pricing plans suitable for small businesses, offering cost-effective solutions for scheduling needs.

          • Excellent customer support with fast, helpful responses to queries and assistance in understanding the system.

          • Lack of a wide variety of apps and connectors in the Marketplace, limiting access to advanced functionalities for users.

          • Potential complexity for new users due to the abundance of features and customizations without adequate initial support and guidance.

          • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

          • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

          • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

          • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

          • Responsive customer support team, with quick resolutions and assistance for any issues or queries.

          • The software may have a steep learning curve for new users, especially without proper guidance or training.

          • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Acuity Scheduling offers Free Trial, but ServiceTitan does not.

          Acuity Scheduling is designed for Freelancers, Medium Business and Small Business.

          ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Acuity Scheduling begins at $14/Month when Billed Yearly, while pricing details for ServiceTitan are unavailable.

          Some top alternatives to Acuity Scheduling includes Setmore, Calendly, Square Appointments, Scheduly, Vagaro, ClickBook, DaySchedule, Booking Social, Rezrva and Zoho Booking.

          Some top alternatives to ServiceTitan includes Smart Service, Housecall Pro, Service Fusion, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].