Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a mission-critical mobile app, it streamlines workflows, ensuring efficient coordination between sales and operations. The platform enables businesses to customize processes, adapting to unique operational needs while maintaining consistency. Integrated data management ensures real-time access to job details, enhancing accuracy and reducing miscommunication. With powerful analytics, businesses can gain valuable insights into performance metrics, helping them optimize operations for increased efficiency. Service Fusion simplifies scheduling and dispatching, ensuring technicians are assigned the right jobs at the right time. Automated notifications keep customers informed, improving communication and satisfaction. The software supports digital invoicing and payment processing, expediting transactions and reducing administrative workload. GPS tracking provides real-time visibility into field activities, enhancing accountability and resource management. Cloud-based accessibility allows teams to manage operations from anywhere, ensuring business continuity. The platform integrates seamlessly with third-party accounting and CRM solutions, reducing manual data entry and enhancing operational efficiency. With robust reporting tools, businesses can analyze trends and make data-driven decisions. Service Fusion enhances collaboration across departments, ensuring a smooth workflow from job initiation to completion. Customizable templates and automated workflows help standardize processes, increasing overall productivity. By digitizing paperwork, it reduces errors and improves documentation accuracy. The intuitive interface minimizes training time, allowing teams to adopt the system quickly. Multi-location support makes it an ideal solution for businesses with distributed operations. The platform’s scalability allows businesses to grow without technological constraints. With enhanced security measures, Service Fusion ensures data integrity and protects sensitive information. By connecting mobile teams, sales, and operations in one unified platform, Service Fusion drives efficiency, improves customer satisfaction, and creates a more organized and productive field service environment.
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Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability to streamline scheduling and invoicing processes. The platform's versatility in managing customer information and providing a visual representation of field data has ...Read more
Service Fusion pros and cons
Streamlines scheduling and dispatching, enhancing efficiency and organization.
Easy to use, with intuitive features like customizable invoices and integrated customer information.
Enhances communication and collaboration through real-time updates and notifications for techs and customers.
Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.
Provides detailed job tracking and history, facilitating quick access to work orders and customer information.
Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.
Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.
Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.
User Review
AS
Amanda S
02/20/24
5 out of 5
"Works hand in hand with Quickbooks Enterprise"
What do you like best about Service Fusion?
It is very user-friendly. It is also effortless to customize it to fit your company's needs. The search ...
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AS
Ashly S
10/12/23
5 out of 5
"Great Program!"
What do you like best about Service Fusion?
Its easy to use! The set up was even easier. They are able to integrate all your customers and their info ...
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AR
Ali Rıza O
07/24/23
5 out of 5
"Service Fusion is beneficial for our field team"
What do you like best about Service Fusion?
Thanks to Service Fusion, we can now use our field teams more efficiently.This saves us time and ...
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YF
yidel f
06/01/23
5 out of 5
"streamlined our business"
What do you like best about Service Fusion?
That we can add multiple customers effortlessly and smoothly
it feels so simple, and the platform is ...
Stuck on something? We're here to help with all the questions and answers in one place.
Service Fusion is a Field Service Management Software. Service Fusion offers Analytics (Workforce), Reporting, Real-time Job Tracking, Job Scheduling, Digital Signature and many more functionalities.
Some top alternatives to Service Fusion includes Housecall Pro, FieldEZ, ServiceTitan, Jobber and Service CRM.
Yes, Service Fusion provides API.
Yes, Service Fusion provides a mobile app.
Service Fusion is located in Suite, Texas
Service Fusion offers Subscription pricing model
Yes, Service Fusion can integrate with Quickbooks, PaySimple
The starting price of Service Fusion is $192/month when yearly