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Compare Service Fusion vs ServiceTitan

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Overview

Description

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Entry Level Pricing
  • Starts from $125
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.4/10

9.5/10

User Ratings

4.2

(53)
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Software Demo

Demo

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Features

Total Features

9 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $125
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageservice-fusion pricingservicetitan pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          37

          Very Good

          14

          Good

          4

          Poor

          1

          Terible

          0

          Excellent

          263

          Very Good

          41

          Good

          9

          Poor

          4

          Terible

          17

          Expert's Review generated by AI

          Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

          ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

          Pros and Cons
          • Streamlines scheduling and dispatching, enhancing efficiency and organization.

          • Easy to use, with intuitive features like customizable invoices and integrated customer information.

          • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

          • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

          • Provides detailed job tracking and history, facilitating quick access to work orders and customer information.

          • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

          • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

          • Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.

          • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

          • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

          • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

          • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

          • Responsive customer support team, with quick resolutions and assistance for any issues or queries.

          • The software may have a steep learning curve for new users, especially without proper guidance or training.

          • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          GPS Fleet Tracking

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Service Fusion nor ServiceTitan offers a free trial.

          Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

          ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Service Fusion begins at $125/Month, while pricing details for ServiceTitan are unavailable.

          Some top alternatives to Service Fusion includes FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

          Some top alternatives to ServiceTitan includes Smart Service, Housecall Pro, Service Fusion, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].