The customer is the most important part of any business. A customer's relationship with a company can make or break it, and for this reason, it is essential that businesses engage in customer service to ensure customer satisfaction. Customer Relationship Management (or CRM) tools have... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
CRM Software overview
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Contact Management
Customer Support
Marketing Automation
List Management
+ 100 more
Unique Features
Billing and Invoicing
Multi-Currency
Inventory Management
Customizable Invoices
+ 83 more
Pricing
54% Software offers Free Trial
19% Software offers Freemium
Featured Product
Showing 41-60 out of 499
8.9
Spot Score
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Product Description
The Daylite CRM Software is the only solution built by sales professionals for sales professionals. It has the world's best CRM software designed for sales and marketing teams across all industries. Daylite combines innovative technology with our passion for sales to create a fast, flexible, ...
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Free Trial available, Try Now
Starts from $35/User/Month when Billed Yearly
Pros & Cons
Comprehensive CRM tailored for small businesses with deep integration into macOS and iOS tools.
Seamless integration with Apple Mail, Contacts, and Calendar is highly praised for streamlining workflows and correspondence.
Offers exceptional customization for workflows, pipelines, and data organization without requiring technical expertise.
Highly reliable offline functionality with Daylite Cloud syncing upon reconnection, ensuring uninterrupted access.
Initial learning curve due to the depth and richness of features can make onboarding a challenge for new users.
Some users feel overwhelmed by the sheer number of features and customization options.
8.9
Spot Score
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Product Description
Oracle CX, Sales Cloud & Customer Service Cloud, is a complete enterprise cloud solution designed for sales and service organizations that want to dramatically transform their customer experience. It includes the industry leading Oracle CRM On Demand, which runs on Amazon Web Services.
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Oracle CX Sales offers custom pricing plan
Pros & Cons
Simplifies and streamlines complex workflows by consolidating processes like HR, finance, supply chain, and project planning into one platform.
Provides comprehensive integration with other Oracle applications and external data sources, enhancing data visibility and reducing manual input errors.
User-friendly and intuitive for trained users, with easy navigation and on-the-go accessibility for tasks and data management.
Offers robust reporting, analytical tools, and scenario modeling for better decision-making and profitability analysis.
Steep learning curve for new users, with significant need for thorough training and onboarding.
Customer support is often cited as inefficient and could benefit from faster response times and improved assistance.
8.9
Spot Score
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Product Description
The ForceManager CRM/Email software allows you to manage, track, and report on communications, leads, opportunities, activities, projects and accounts associated with your organized sales force. ForceManager CP a complete CRM solution that eliminates wasted time spent updating and keeping track ...
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Free Trial available, Try Now
Starts from $19/User/Month
Pros & Cons
Simplifies sales management and enhances productivity through effective organization and automation of client data and tasks.
Intuitive, user-friendly interface that requires minimal training and works seamlessly across platforms, including mobile apps.
Optimizes time management with tools like GPS tracking, meeting organization, and check-in functionalities.
Offers significant improvements to sales strategies and team performance tracking, with quick access to data on customer visits and interactions.
The closed system approach restricts customizations and requires support team intervention for changes like user rights adjustments.
Integration limitations with external platforms like Mailchimp or Google Calendar may hinder seamless workflow across tools.
8.9
Spot Score
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Product Description
ConvergeHub is a powerful CRM platform for SMBs, enabling you to efficiently manage your business from one place. With CRM, marketing automation and accounting in one cloud-based software solution, you will save time and increase your operational efficiency.
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Free Trial available, Try Now
Starts from $9/User/Month
Pros & Cons
Cost-effective and feature-rich CRM, suitable for small and mid-sized businesses on a budget.
Integrates multiple functionalities in one platform—sales, marketing, billing, support, and data centralization—leading to time and cost savings.
Highly customizable with robust automation tools, allowing businesses to tailor processes to specific needs.
Intuitive and relatively easy to learn, with excellent support resources such as videos, tutorials, and responsive customer service.
User interface (UI) feels outdated and lacks modern aesthetics, though improvements are reportedly in development.
Some users experience a learning curve, especially new CRM adopters, although resources ease this process.
8.9
Spot Score
Product Description
Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box integrations and data-driven email marketing capabilities to help the product or website owner ...
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Free Trial available, Try Now
Starts from $18/user/month when yearly, also offers free forever plan
8.9
Spot Score
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Product Description
Less Annoying CRM is the complete, CRM software package for small businesses. It allows you to easily manage your leads, contacts and customer interactions to keep everyone in your company in sync.
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Free Trial available, Try Now
Starts from $15/User/Month
Pros & Cons
Extremely simple to use, making it accessible even for users with no technical expertise.
Highly customizable, allowing users to tailor pipelines, tasks, and fields to their specific business needs.
Reliable organization of client data, allowing easy tracking of interactions, tasks, and follow-ups.
Offers exceptional and responsive customer support that users consistently praise as helpful and timely.
Limited advanced features, which may not suffice for larger businesses or complex use cases (e.g., no automated "drip" campaigns or built-in direct email solutions).
Task management needs more functionality, such as group assignments, private notes, task rearrangements, and email notifications for status updates.
8.9
Spot Score
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Product Description
GreenRope is proven to help companies become more successful at customer relationships and increase overall company revenue. From its unique dual-purpose role as a CRM and a self-service training site, to its integrated feedback tools, GreenRope CRM has emerged as industry leader recognized for ...
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Free Trial available, Try Now
Starts from $99/Month
Pros & Cons
Highly customizable and adaptable, making it suitable for varied business needs and industries.
Comprehensive all-in-one CRM solution with multiple features like email marketing, automation, project management, and reporting.
Excellent customer support and training sessions, with responsiveness and problem-solving that exceed expectations.
Affordable pricing, with cost based on contact count rather than the number of users, making it budget-friendly.
Steep learning curve for new users due to the extensive range of features and customization options.
Some features, like email templates, feel restrictive or could be more flexible in design.
8.9
Spot Score
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Product Description
SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, orders and the information associated with each one.
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Free Trial available, Try Now
Pros & Cons
Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.
Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.
Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
8.9
Spot Score
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Product Description
IXACT Contact CRM software is designed to help you sell more of your products and services. Its powerful sales pipeline management, convenient email marketing tool, versatile multi-user management, mobile-friendly support for smartphones and tablets help you close deals fast
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Free Trial available
Starts from $38/Month when Billed Yearly
Pros & Cons
Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.
Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.
Offers robust contact management and keeps data organized in one centralized database for easy access.
Customizable features such as drip campaigns, newsletters, and email templates tailored to real estate professionals.
Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.
Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.
8.9
Spot Score
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Product Description
Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable and document management.It will give you the opportunity to significantly ...
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
8.9
Spot Score
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Product Description
The SALESmanago Marketing Automation Software is an easy-to-use and flexible marketing automation platform designed specifically to meet your e-commerce needs. It's unique approach allows you to quickly identify and deliver upsell offers, personalized content, loyalty programs, lead scoring, ...
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SALESmanago offers custom pricing plan
Pros & Cons
Comprehensive set of features that streamline marketing automation, enabling businesses to create advanced workflows, personalized communication, and effective segmentation.
Intuitive and user-friendly interface, making it easy for both beginners and experienced users to quickly adapt and utilize its tools.
Strong customer support and dedicated Customer Success Managers, providing timely assistance and personalized guidance.
Robust omnichannel capabilities, enabling communication across email, newsletters, popups, SMS, and website notifications, boosting engagement.
Steep learning curve for navigating all advanced features for users without adequate training or prior experience.
Some features and functions may feel overwhelming or underutilized without additional support or guidance.
8.8
Spot Score
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Product Description
Gold-Vision CRM is an application designed to help you manage customers and prospects. The software can be used by sales people, their manager or also by the marketing team. It helps you launch, interact with and close new business opportunities in a more effective way.
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Free Trial available
Starts from $32.50/User/Month
Pros & Cons
Gold-Vision CRM is ideal for managing customers and prospects, offering a range of tools for salespeople, managers, and marketing teams.
The software streamlines the process of launching, interacting with, and closing new business opportunities.
Its design makes it easy for both sales and marketing teams to work together, improving alignment and communication.
The intuitive layout ensures that both new users and experienced teams can use the platform without a steep learning curve.
While it provides many features, Gold-Vision CRM has fewer integration options compared to some competitors.
The mobile version of the software is somewhat limited in features and may not fully support remote work.
8.8
Spot Score
Product Description
Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The core CRM software comes with rich modules like lists & contacts, leads, ...
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Free Trial available, Try Now
Starts from $57/User/Month when Billed Yearly
Pros & Cons
Intuitive and user-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.
Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.
Seamless integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.
Automation of repetitive tasks like email population, reminders, and workflows, which enhances productivity and saves time.
Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.
Occasional inconsistencies in live chat availability and delayed resolution of complex issues.
8.8
Spot Score
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Product Description
EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft Dynamics, Sage CRM, Salesforce.com and Zoho at a fraction of the cost. This CRM software provides a simple ...
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Free Trial available, Try Now
Starts from $15/User/Month
Pros & Cons
Highly customizable platform, enabling users to adapt it to their specific needs and workflows.
Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.
Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.
Rich functionality and adaptability for more than just CRM tasks, including custom portals, quoting systems, and document workflows.
Initial setup can be complex, requiring time to learn for newcomers or non-technical users.
Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.
8.8
Spot Score
Product Description
Teamleader is a CRM that works for small businesses to help run their operation. With a simple interface that centers around your tasks and notes, invoices and payments, reports and exports, communication and follow-up. The system can manage product renewals and send reminders on due dates, ...
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Free Trial available, Try Now
Pros & Cons
Easy-to-use interface and intuitive design make it user-friendly across various teams and industries.
Comprehensive tool integrating project management, CRM, billing, and other business functionalities in one platform.
Excellent customer support, responsive and proactive, often going out of their way to assist users.
Time-saving, helping users streamline tasks like invoicing, sales tracking, and project management efficiently.
Limited customization options for specific company needs make it challenging for highly specialized requirements.
Mobile app features lag behind desktop functionality, receiving less attention and updates.
8.8
Spot Score
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Product Description
Solid Performers CRM is an affordable and user friendly customer relationship management software solution that provides small business with a powerful yet cost effective way to manage their contacts, customers, leads, opportunities, tasks, projects, activities and many other features.
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Free Trial available
Pros & Cons
Simple, intuitive, and user-friendly interface, reducing the learning curve for all employee levels.
Highly customizable, allowing businesses to tailor the CRM to their unique needs without external support.
Robust lead and client management features streamline sales processes and improve productivity.
Comprehensive follow-up and reminder tools ensure no leads or tasks are missed, leading to better conversions.
Certain advanced features and customizations, such as campaign and project management, need further refinement.
Overwhelming feature set for some users, leading to complexity in initial navigation for small businesses or less tech-savvy users.
8.8
Spot Score
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Product Description
The SalezShark CRM software is cloud-based. It is an all-inclusive CRM solution that can be accessed from any device and it provides a complete view of the sales pipeline, customer data, and sales activity. The software empowers field sales reps and inside sales agents to reach their goals ...
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Free Trial available, Try Now
Starts from $8/Month when Billed Yearly
Pros & Cons
Affordable and allows businesses to focus on key priorities like lead generation, scheduling, and revenue tracking, boosting efficiency.
User-friendly and intuitive interface, with features like customizable dashboards, notifications, and reminders that simplify task management.
Excellent integration capabilities with platforms like LinkedIn, Gmail, Outlook, and MyOperator, enabling seamless marketing and CRM operations.
Supports advanced marketing automation features such as email campaigns, lead scoring, and segmentation, improving sales processes.
Steep learning curve for first-time users due to its framework complexity, requiring time and effort to understand fully.
Mobile application functionality lags in quality and lacks features compared to desktop versions; improvements are needed.
8.8
Spot Score
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Product Description
YetiForce CRM Software is the tool that fast growing businesses need to manage their clients and projects on time and in budget. With many features, such as lead tracking, calendaring and email's, company overviews, work status monitoring and client dashboards scheduled out with reminders.
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Highly flexible and customizable, allowing businesses to adapt the CRM to their needs without extensive coding expertise.
Packed with robust features, including project management, Gantt chart generation, and advanced permission models, which rival paid CRM tools.
Free and open-source solution with features like invoice management, email integration, and built-in project and ticketing systems.
User-friendly interface for experienced users and provides dashboards with insightful visualizations.
Steep learning curve for beginners, especially due to the lack of comprehensive, updated documentation and tutorial videos.
Overwhelming interface at first, with too many options, which can be confusing for new users.
8.8
Spot Score
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Product Description
SalesNexus is a CRM software designed to give sales reps the tools they need to be more efficient. It combines staff management, workflow automation, marketing automation, and Pipeline management features into one platform.
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Free Trial available
Starts from $45/User/Month when Billed Yearly
Pros & Cons
Streamlines sales and marketing processes, automating repetitive tasks such as email campaigns and lead tracking, leading to increased productivity and efficiency.
User-friendly platform with a versatile interface, allowing seamless management of leads, marketing campaigns, and contact databases.
Highly customizable to suit various business needs, supporting lead scoring, follow-up scheduling, and campaign management.
Effective email marketing integration, making it simple to send and monitor email campaigns, and adapt strategies based on results.
The user interface is functional but could benefit from further refinements to make it more intuitive, especially for newcomers.
Limited pre-designed templates for email campaigns, requiring users to create their own for better visual appeal.
8.8
Spot Score
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Product Description
Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the user maintain proper records and manage escalation notices. The program is web-based and it can be accessed ...
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Free Trial available, Try Now
Starts from $1,000 when Billed Monthly
Pros & Cons
Offers powerful automation and customizations, saving time and increasing productivity for agents.
Provides an intuitive and user-friendly interface, suitable even for those with limited technical skills.
Excellent lead tracking and management through features like smart lists and task automation.
Robust customer support, including responsive teams, video tutorials, and an active community forum.
Steep learning curve for new users, particularly when exploring more advanced features and customizations.
Missing features like automated social media post scheduling, video email support, and transaction management.