Follow Up Boss

Offers powerful automation and customizations, saving time and increasing productivity for agents.

Provides an intuitive and user-friendly interface, suitable even for those with limited technical skills.

Excellent lead tracking and management through features like smart lists and task automation.

Robust customer support, including responsive teams, video tutorials, and an active community forum.

Seamlessly integrates with various tools such as Facebook, Google, and email platforms for lead management.

Reliable system for database organization, with tools like tags and filters that streamline follow-ups.

Focused on enhancing agent accountability and productivity through built-in tracking and ranking systems.

Minimal downtime and regular updates ensure stable performance and evolving features.

Great for real estate teams with scalability and customization options tailored to their needs.

Steep learning curve for new users, particularly when exploring more advanced features and customizations.

Missing features like automated social media post scheduling, video email support, and transaction management.

Challenges in the import process; some users reported issues with onboarding and unclear documentation.

Advanced reporting and email customization options are limited, requiring external platforms like Mailchimp.

Certain integrations, such as collaborating with external partners, are restricted and add to operational costs.

Not an all-in-one CRM; users may need third-party tools for comprehensive functionality, incurring additional expenses.

Inconsistent customer support experiences, with some users reporting delays or lack of detailed assistance.

A few users reported interface quirks, like help buttons obstructing navigation or setup banners being intrusive.