Popular alternatives include Nextiva, Call Metrics, Tracking Sales Calls, CallTracking and Calltouch.
Yes, platforms like Nextiva offer free tiers suitable for small or mid-sized companies.
Key factors include Outbound Call Center, Inbound Call Center, Queue Management (Calls), Auto Call Recording and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.