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Promptly - New SaaS Software

Promptly Alternatives and Competitors

Streamline your customer support with ease.

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Main Features

  • Customer Support
  • Reporting (Analytics)
  • Knowledge Base
  • Macros (Templated Responses)

Pricing

  • Promptly offers custom pricing plan

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Alternatives of Promptly with

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List of the Top Promptly alternatives as of March 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.0

Spot Score

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

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4.5

(3)

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Product Description

Sales CRM software is designed to empower your sales organization. It enables you to manage all your pipeline activities and make data driven decisions. Sales CRM helps you increase recurring revenue while reducing manual work and non-value adding activity.

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Common Features

  • Customer Support

Unique Features

  • List Management

  • Marketing Automation

  • Project Management

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $19/Month, also offers free forever plan

8.1

Spot Score

Snappy - Help Desk Software

Snappy

Streamlining IT support for greater efficiency.

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Product Description

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

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Common Features

  • Macros (Templated Responses)

  • Knowledge Base

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 5 more

Pricing

Free Trial available

Starts from $15/User/Month

8.2

Spot Score

Keeping - Help Desk Software

Keeping

Efficiently manage and resolve customer issues with Keeping.

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4.5

(41)

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Product Description

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...

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Common Features

  • Macros (Templated Responses)

  • Knowledge Base

Unique Features

  • Customizable Branding

  • Ticket Management

  • Contract (SLA Management)

+ 3 more

Pricing

Free Trial available

Starts from $8/User/Month when Billed Yearly

7.3

Spot Score

Tender Support - Help Desk Software

Tender Support

Efficiency meets excellence in customer support.

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3.5

(2)

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Product Description

Tender Support is a help desk software package designed to provide the efficient customer support possible. The software will allow to store all of the forms, tickets, and notes into a large SQL database for easy searching and retrieval. Through the advanced reporting features of the program, ...

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Common Features

  • Knowledge Base

Unique Features

  • Community Forums

  • Alerts (Escalation)

Pricing

Free Trial available

Starts from $49/Month

8.8

Spot Score

Support.cc by 500apps - Help Desk Software

Support.cc by 500apps

Efficient support at your fingertips.

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Product Description

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...

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Common Features

  • Macros (Templated Responses)

  • Knowledge Base

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 10 more

Pricing

Free Trial available

Starts from $9.99/Month when Billed Yearly

SmartSupport - Enterprise Wiki Software

SmartSupport

Efficiently manage knowledge with ease.

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0.5

(1)

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Product Description

A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever before, without having to pour large amounts of cash into expensive custom engineering required by some ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

SmartSupport offers custom pricing plan

8.0

Spot Score

Little SaaS Communication - Help Desk Software

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

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5.0

(20)

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Product Description

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

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Common Features

  • Knowledge Base

Unique Features

  • Multi-Channel Communication

  • Document Storage

  • Ticket Management

+ 5 more

Pricing

Starts from $30/Month, also offers free forever plan

Qualified - Conversational Marketing Software

Qualified

Boost your website's conversion with Qualified.

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Product Description

Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...

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Common Features

  • Knowledge Base

Unique Features

  • Pop-ups

  • Alerts

  • Co-Browsing

+ 11 more

Pricing

Starts from $3000/Month

Workvivo - New SaaS Software

Workvivo

Connecting teams, strengthening relationships.

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Product Description

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...

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Common Features

No common features

Unique Features

  • Calendar Management

  • Employee Database

  • Access Control

+ 7 more

Pricing

Workvivo offers custom pricing plan

KnowledgeBase - New SaaS Software

KnowledgeBase

Efficiently solve customer queries with ease.

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Product Description

KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...

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Common Features

  • Customer Support

  • Knowledge Base

Unique Features

  • Task Prioritization

Pricing

Free Trial available, Try Now

Starts from $59/Month

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Researched by Rajat Gupta