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9.5
Spot Score
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Product Description
UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of scheduling tests, recruiting users, and analyzing results.
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No common features
Unique Features
User Research
User Journeys
Usability Testing
+ 6 more
Pricing
UserZoom offers custom pricing plan
9.8
Spot Score
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Product Description
The Inmoment Text Mining Platform offers a comprehensive suite of text mining and analtyics tools that analyze massive volumes of unstructured data directly from Salesforce.com, Microsoft Dynamics CRM, or files in any format (for example, TXT, Excel, and PDF) to obtain actionable insights in ...
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No common features
Unique Features
Import-Export Option
Geospatial Analysis
Built-in Library
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Pricing
Free Trial available
Inmoment offers custom pricing plan
7.0
Spot Score
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Product Description
Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to products, services, and brands. Cx Moments empowers organizations to discover the meaning of their interactions ...
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No common features
Unique Features
Document Classification
Sentiment Analysis
Multi-language Support
Pricing
Free Trial available, Try Now
Starts from $299/Year
7.0
Spot Score
![[24]7 Customer Journey Analytics - Web Analytics Software](https://media.spotsaas.com/products/[24]7_customer_journey_analytics/logo_1681333753.5470164.png){kind=logo}
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Product Description
Discover how to make the most of your customers' journey with [24]7 Customer Journey Analytics. With its simple root cause analysis and interactive visualisations, this software can be used 24/7 to uncover digital adoption patterns, identify what's leading to repeat customer calls, and much ...
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No common features
Unique Features
User Interaction Tracking
Conversion Tracking
Pricing
[24]7 Customer Journey Analytics offers custom pricing plan
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Product Description
CXInfinity is a customer engagement platform for businesses to deliver superior customer service and maximize conversions. With the software, you can customize the branding to include your own logos and themes. Interact with customers in real-time by leveraging customer data gathered from their ...
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No common features
Unique Features
Reporting (Analytics)
Workflow Management
Automated Routing
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Pricing
Free Trial available, Try Now
CXInfinity offers custom pricing plan
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Product Description
Augment CXM allows you to go beyond traditional customer experience metrics, with powerful insights that are generated from conversations being split up and analyzed. Through accessing your data and identifying your pain points, the software utilizes a specialized deep learning artificial ...
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No common features
Unique Features
Customer Support
Machine Learning
Reporting
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Pricing
Augment CXM offers custom pricing plan
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Product Description
Fin Analytics helps organisations amplify their CX and operational effectiveness with its comprehensive insights platform. This allows companies to recognize the operations they already have in place and devise better coaching and tech tactics to provide a superior customer experience. ...
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No common features
Unique Features
Data Integration
Analytics (ROI Tracking)
Access Control
+ 9 more
Pricing
Fin Analytics offers custom pricing plan
