UserZoom Reviews in January 2025: User Ratings, Pros & Cons

UserZoom never showed.

Had an appointment for a 60 minute remote user test using the app UserZoom. It got confirmed multiple times via email and text from TestingTime (which is the market research platform I use). I waited for 40 minutes in the meeting, they never showed. I doubt I’ll get my. 15 bucks. What a waste of time. Wish I’d read the ratings before.

Abusive PsOS

Abusive PsOS. You can be well into a survey when it reports 'The survey you TRIED to enter has been closed' (my emphasis) and sends you to a trap-screen so not even a consolation SB. They're serial offenders in this respect, and I keep imploring Swagbucks to remove the 5h1ts before Swagbucks' own reputation gets damaged, but so far to no avail. AVOID USERZOOM to save yourself from rage and despair.

I absolutely love it

I absolutely love it. I have made so much from doing their surveys (studies) through Inbox Dollars. Highly recommend!!!

ABSOLUTELY SUCK

They absolutely suck. I've been completing surveys on Swagbucks for over 5 years and at times Userzoom uses the Swagbucks platform. More often than not after completing the entire survey it gives me a page that I didn't qualify or moved too fast. So I never got paid. There are other opportunities where it's scheduled me for a one on one survey at a later date, sent me an email to confirm the date/time of the study and then cancelled on me. I can send photos of the actual experience. I ...

You will do a survey for them and put…

You will do a survey for them and put your time in and then they will tell you it doesn't meet their standards. However, I am sure they use the information anyways.

Scammer

It's a complete scam I used to do these all the time on Swagbucks and now every time I do a survey it says I didn't meet quality standards nasty scam artists owe me money and lie so they don't have to pay out. They used to be great to do surveys with but now nope. That has to be some sort of law breaking!

Dear people I done 7 surveys through…

Dear people I done 7 surveys through one of there extentions and did not get paid as they value of 143 points with prime opinion I'm unsure if they are safe as I completed the survey with no reward so I'm finding them untrustworthy as I can't even contact them but I lost out and also allowed them to my pcomment can they hack a computer

I do user zoom surveys through…

I do user zoom surveys through swagbucks, they get all your free information but dont pay out, sites like these should be better regulated within the country they operate in another scam company.

"Best experience while conducting user interviews and some tests"

What do you like best about UserZoom (Now part of UserTesting)? It was a great experience of using Userzoom to our operations. It helped us a lot as a small manufacturing unit to directly interact with the users and to note their experience as well. Userzoom is also an affordable option for those who are very cost centric.

"Best experience while conducting user interviews and some tests"

What do you like best about UserZoom (Now part of UserTesting)? It was a great experience of using Userzoom to our operations. It helped us a lot as a small manufacturing unit to directly interact with the users and to note their experience as well. Userzoom is also an affordable option for those who are very cost centric.