Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel inventory management solution that fully integrates with both Lightspeed retail point-of-sale system and Lightspeed multi-channel shopping cart. This next generation, cloud-based software allows company to take the entire online selling process from start to finish.
Disclaimer: Pricing information for Lightspeed eCom is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and provide real solutions makes a significant impact on customer satisfaction. The intuitive interface and easy navigation of the system are also key strengths that users ...Read more
Lightspeed eCom pros and cons
Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.
Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.
Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle.
Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.
User Review
NM
Niko M
07/10/24
5 out of 5
Erica made all of the difference!
Erica P., our new account manager is amazing. She really solved any issues we had with speed! We recommend Lightspeed services especially if you have ...
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MA
Michelle Ahrens
07/05/24
5 out of 5
Erica-my EXCEPTIONAL Acct Mgt
Erica, my account manager. For 2 years I've tried to get answers on my account and how to utilize the tools for my business. My first acct manager was ...
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KS
Kristy Seeholzer
06/21/24
5 out of 5
Great customer service once you get…
Great customer service once you get ahold of someone.
ME
Mark Erickson
05/16/24
5 out of 5
Lightspeed - Best POS ever!
Lightspeed has been a joy for us since the day joined the team. The interface is intuitive and designed for easy navigation. Lightspeed customer ...
Stuck on something? We're here to help with all the questions and answers in one place.
Lightspeed eCom is a Ecommerce Software. Lightspeed eCom offers Shopping Cart, Promotions Management, Order Management, Loyalty Program, Customer Accounts and many more functionalities.
Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce and Web.com.
Yes, Lightspeed eCom provides API.
No, Lightspeed eCom doesn't provide mobile app.
Lightspeed eCom is located in Montreal, Canada
Lightspeed eCom offers Free Trial, Subscription, Quotation Based pricing models
Yes, Lightspeed eCom can integrate with
The starting price of Lightspeed eCom is $69/Month when Billed Yearly
