Compare Lightspeed eCom vs LightSpeed Restaurant

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Lightspeed eCom (739) Get Quote Get Quote	LightSpeed Restaurant (1417) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More	The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, ... Read More
Entry Level Pricing	Starts from $69 , Billed Yearly	Starts from $69
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.6/10	9.1/10
User Ratings	3.9 (741)	4.2 (826)
	Get Quote	Get Quote

Features

Total Features	11 Features	15 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$69 , Billed Yearly	$69
Pricing Pans	Basic Get Started Retail POS Payments Starter Get Started Includes features of Basic plan, plus eCommerce Standard Get Started Includes features of Starter paln plus Accounting Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 741 reviews)	4.2 (based on 826 reviews)
Rating Distribution	Excellent 671 Very Good 15 Good 1 Poor 12 Terible 40	Excellent 1022 Very Good 88 Good 10 Poor 30 Terible 267
Expert's Review generated by AI	Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and ...Read more	Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable ...Read more
Pros and Cons	Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention. Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability. Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience. Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers. Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle. Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers. Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone. Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.	Easy to use with an intuitive interface, offering insights and helpful information. Customer service is responsive and helpful when assistance is provided. Poor customer service, long wait times, and lack of support in resolving issues promptly. Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	MailChimp 3.9 (27427 reviews)	Omnivore 4.5 (1 reviews)

Customers

Customers	No Customers information available.	Fleurty Girl Exclucity Loyal Tee

Media and Screenshots

Screenshots	1 Screenshots	6 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	ShopKeep 3.1 SkuIQ 2.5 ShopTill-e	Toast 4.2 TouchBistro 3.9 Paytouch

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Lightspeed eCom and LightSpeed Restaurant offer a Free Trial.

Lightspeed eCom is designed for Large Enterprises, Medium Business and Small Business.

LightSpeed Restaurant is designed for Medium Business and Small Business.

The starting price for both Lightspeed eCom and LightSpeed Restaurant begins at $69/Month when Billed Yearly.

Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus, BigCommerce, Shopify, Shopnix, Shift4Shop, LightSpeed Restaurant, Lightspeed Retail and Web.com.

Some top alternatives to LightSpeed Restaurant includes Toast, TouchBistro, Paytouch, POS Online, Vend POS, eatPOS, Lightspeed Retail, GoPOS, PosEase, Square for Restaurants and Presto.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Lightspeed eCom vs LightSpeed Restaurant

Lightspeed eCom

LightSpeed Restaurant

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure