Compare Lightspeed eCom vs ShopKeep

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Lightspeed eCom (739) Get Quote Get Quote	ShopKeep (187) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More	ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More
Entry Level Pricing	Starts from $69 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.6/10	9.8/10
User Ratings	3.9 (741)	3.1 (135)
	Get Quote	Get Quote

Features

Total Features	11 Features	24 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$69 , Billed Yearly	Not Available
Pricing Pans	Basic Get Started Retail POS Payments Starter Get Started Includes features of Basic plan, plus eCommerce Standard Get Started Includes features of Starter paln plus Accounting Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 741 reviews)	3.1 (based on 135 reviews)
Rating Distribution	Excellent 671 Very Good 15 Good 1 Poor 12 Terible 40	Excellent 77 Very Good 17 Good 8 Poor 6 Terible 79
Expert's Review generated by AI	Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and ...Read more	Shopkeep, now known as Shopkeep by Lightspeed, has garnered mixed reviews in the past year, showcasing both strengths and challenges. Users appreciate the user-friendly interface and the valuable ...Read more
Pros and Cons	Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention. Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability. Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience. Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers. Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle. Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers. Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone. Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.	User-friendly interface with valuable data for making business decisions. Easy setup and integration for online stores, saving costs on external services. Reliable system functionality and efficiency for small businesses, aiding growth. Efficient and helpful 24/7 customer service support. Continuous updates and improvements based on customer feedback. Inconsistent customer service quality over time, leading to frustration and delays in issue resolution. Issues with hardware compatibility, such as pairing problems with printers and scanners. Lack of transparent pricing details, causing confusion and dissatisfaction.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	MailChimp 3.9 (27427 reviews)	Quickbooks 4.4 (27182 reviews) BigCommerce 3.7

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	ShopKeep 3.1 SkuIQ 2.5 ShopTill-e	SpotOn 4.1 LivePOS 4.6 Lightspeed eCom 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Lightspeed eCom and ShopKeep offer a Free Trial.

Lightspeed eCom is designed for Large Enterprises, Medium Business and Small Business.

ShopKeep is designed for Medium Business and Small Business.

The starting price of Lightspeed eCom begins at $69/Month when Billed Yearly, while pricing details for ShopKeep are unavailable.

Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus, BigCommerce, Shopify, Shopnix, Shift4Shop, LightSpeed Restaurant, Lightspeed Retail and Web.com.

Some top alternatives to ShopKeep includes SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant, Quickbooks POS, Vend POS, SalesVu, Lightspeed Retail and Square for Restaurants.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Lightspeed eCom vs ShopKeep

Lightspeed eCom

ShopKeep

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure