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Compare Lightspeed eCom vs Shopify Plus

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Overview

Description

Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From ... Read More

Entry Level Pricing
  • Starts from $69 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.6/10

9.2/10

User Ratings
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Features

Total Features

11 Features

13 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $69 , Billed Yearly
          • Not Available
          Pricing Pans
          • Not Available
          Pricing Pagelightspeed-ecom pricingshopify-plus pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          671

          Very Good

          15

          Good

          1

          Poor

          12

          Terible

          40

          Excellent

          171

          Very Good

          19

          Good

          1

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and ...Read more

          Shopify Plus stands out as a top-notch e-commerce platform that has garnered positive reviews from users. Users appreciate its user-friendly interface that simplifies order management, product ...Read more

          Pros and Cons
          • Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.

          • Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.

          • Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.

          • Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.

          • Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle.

          • Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.

          • Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.

          • Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.

          • Easy to navigate and use for managing orders and transactions efficiently.

          • Provides a user-friendly interface with integrated systems and features for smooth operations.

          • Offers scalability and extensive features for customization, making it suitable for businesses of all sizes.

          • Allows for unlimited staff accounts, aiding in managing business processes seamlessly.

          • Integrated automatic optimization for uploading products and managing large numbers of visitors.

          • **Pricing**: Some users find the pricing for individual and start-up companies relatively high.

          • **Complexity for Beginners**: Customizations and features can be complex for newcomers without prior technical knowledge.

          • **Limited Marketing Tools**: Some users wish for better marketing tools and options for multilingual sites.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Bombas

          Bombas

          MVMT

          MVMT

          GymShark

          GymShark

          Media and Screenshots

          Screenshots
          Reporting Analytics

          1 Screenshots

          Create script

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Lightspeed eCom offers Free Trial, but Shopify Plus does not.

          Lightspeed eCom is designed for Large Enterprises, Medium Business and Small Business.

          Shopify Plus is designed for and Large Enterprises.

          The starting price of Lightspeed eCom begins at $69/Month when Billed Yearly, while pricing details for Shopify Plus are unavailable.

          Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus, BigCommerce, Shopify, Shopnix, Shift4Shop, LightSpeed Restaurant, Lightspeed Retail and Web.com.

          Some top alternatives to Shopify Plus includes Sharetribe, WooCommerce, BigCommerce, Square Ecommerce, Shopify, AmeriCommerce, Ecwid, Salesforce B2C Commerce, Magento Open Source, NetSuite SuiteCommerce, WebCommander and Web.com.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].