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7.6

Spot Score

Daktela - Call Center Software

Daktela Alternatives and Competitors

Streamlining customer communication for seamless success.

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Main Features

  • Call Monitoring
  • IVR Support
  • Inbound Call Center
  • Live Chat

Pricing

  • Daktela offers custom pricing plan

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Alternatives of Daktela with

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List of the Top Daktela alternatives as of April 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 2 more

Unique Features

  • Concurrency Support

  • Queue Management (Calls)

  • Auto Call Recording

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

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Product Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 3 more

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Queue Management (Calls)

+ 1 more

Pricing

Starts from $85/user/month when monthly

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 3 more

Unique Features

  • Progressive Dialer

  • Queue Management (Calls)

  • Auto Call Recording

Pricing

XCALLY offers custom pricing plan

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

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4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 3 more

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Queue Management (Calls)

+ 1 more

Pricing

Starts from $50/User/Month

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 3 more

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Queue Management (Calls)

+ 1 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Predictive Dialer

+ 1 more

Unique Features

  • Progressive Dialer

Pricing

TelebuHub offers custom pricing plan

VCC Live - Contact Center Operations Software

VCC Live

Maximize customer satisfaction with VCC Live.

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4.7

(63)

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Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $50/Month when Billed Yearly

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

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3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

Focus Contact Center - Auto Dialer Software

Focus Contact Center

Streamline your communication and close more deals.

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Product Description

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Focus Contact Center offers custom pricing plan

7.6

Spot Score

Whelp - Call Center Software

Whelp

Connecting businesses with customers, one channel at a time.

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Product Description

Whelp is an innovative software product offered by our SaaS Aggregator company. With its powerful features, it helps businesses connect with their customers seamlessly. Our omnichannel solution brings together all traditional and modern support channels under one platform. This enables ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

No unique features

Pricing

Starts from $299/Month, also offers free forever plan

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Researched by Rajat Gupta