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CloudCall - Contact Center Operations Software

CloudCall Alternatives and Competitors

Unleash the power of conversations for business success.

Pricing

  • CloudCall offers custom pricing plan

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List of the Top CloudCall alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.8/10

Spot Score

contactSPACE - Call Center Software

contactSPACE

Maximize Your Call Center's Potential.

4.5

(1)

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Product Description

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Starts from $105/User/Month

8.8/10

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Starts from $50/User/Month

8.9/10

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

4.5

(35)

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Product Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

Convoso - Contact Center Operations Software

Convoso

Streamline your contact center operations.

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Product Description

Convoso Contact Center Operations Software is a cloud based system that provides a solution for companies who need to improve their inbound and outbound contact center operations. By connecting analytics, operations, and customer service managers to all the data they need, Convoso Contact ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Convoso offers custom pricing plan

Callision - Contact Center Operations Software

Callision

Efficiently manage your contact center with Callision.

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Product Description

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $19.99/User/Month, also offers free forever plan

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

3.3

(70)

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Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vonage Contact Center offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

8.3/10

Spot Score

RingCentral Engage Digital - Live Chat Software

RingCentral Engage Digital

Transforming customer service, one conversation at a time.

4.4

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Product Description

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...

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Common Features

No common features

Unique Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 4 more

Pricing

RingCentral Engage Digital offers custom pricing plan