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Centreon offers custom pricing plan
Free Trial available
Help Desk Software
8.7
Spot Score
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Product Description
OTRS is a help desk software that simplifies the whole help desk procedure and transforms it into a convenient and efficient process. It enables users to create various types of tickets or problems for IT support, as well as share those tickets with other managers and teams. For tasks such as ...
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OTRS offers custom pricing plan
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
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ServiceNow Customer Service Management offers custom pricing plan
Incident Management Software
9.8
Spot Score
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Product Description
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
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Starts from $10
Business Instant Messaging Software
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Product Description
Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more email threads about a project that went sideways. No more meeting minutes ...
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Free Trial available
Starts from $2.67/Month
Forever free plan available
Application Performance Monitoring (APM) Tools
8.1
Spot Score
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Product Description
Splunk Cloud is an innovative cloud-based service for optimizing and managing application performance. By delivering real-time data about the performance of applications and IT infrastructure, Splunk Cloud enables user to identify problems and make faster and better business decisions from ...
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Cloud Management Platform
8.0
Spot Score
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Product Description
BMC Cloud Lifecycle Management helps organizations improve the management of cloud environments by providing integrated management of heterogeneous servers, storage, networks and applications. It's faster to deploy, easier to use and more affordable to own than competing options. The cloud ...
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BMC Cloud Lifecycle Management offers custom pricing plan
Researched by Rajat Gupta