Augment CXM Alternatives and Competitors

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Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to products, services, and brands. Cx Moments empowers organizations to discover the meaning of their interactions ...

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Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refract, you can spot mistakes, uncover opportunities, and understand the DNA of ...

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q&ai Technologies is a powerful tool that helps you get the most out of your customer conversations. With its advanced features, it watches your Gong, Chorus, and Zoom calls, extracting important insights that can benefit your product and marketing strategies. This innovative software ...

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Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. Leverage its powerful KPI Dashboard, Conversational Analytics, Step Explorer and more - and drive your AI ...

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Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...

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Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides advanced metrics like behavior analysis and spoken topic duration for greater ...

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Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...

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M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this reliable tool, you are empowered to create personalized 1-to-1 customer journeys across devices and channels, ...

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Artifact makes it easier to comprehend customer preferences, leveraging sophisticated Artificial Intelligence (AI) to produce knowledge that can be put into practice. This innovative software centralizes qualitative data in one spot, giving you a clearer view of your customers' needs. Guided by ...