copilot for understanding what customers want
Starts from $2,760 when Billed Monthly
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Artifact makes it easier to comprehend customer preferences, leveraging sophisticated Artificial Intelligence (AI) to produce knowledge that can be put into practice. This innovative software centralizes qualitative data in one spot, giving you a clearer view of your customers' needs. ... Read More
User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. It aims to gather insights about the target audience and their behavior, which then informs the design and development process of the software. The primary goal of user research is to create user-centric software that meets the needs and solves the problems of its intended users. The process of user research includes various methods such as surveys, interviews, usability testing, and data analysis. These methods enable software developers
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product. From product planning to installation, training, troubleshooting, maintenance, upgrading, and disposal, it covers it all. Client service is critical to your organization since support workers are responsible for rapidly and effectively resolving customer issues and increasing customer happiness. Customer retention, customer lifetime value, and brand reputation are all affected due to this. Your customer service representatives are specialists in your product. They should provide a wide range of proactive technical assistance while also providing excellent customer service: they should have the patience and people skills to help unhappy clients find a solution.
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives, as well as provide insight into what they can do to improve their email marketing approach. Email marketing, sometimes known as "email blasting," is the act of sending an email to several recipients. A dashboard for email marketing will provide you with a high-level overview of your email campaign. You'll be able to track critical metrics and performance indicators to keep track of your email marketing activities. Aside from the ease of having all of your data in one place, an email marketing dashboard will allow you to track critical metrics to better understand your email marketing campaign efforts.
Starts from $2,760 when Billed Monthly
Monthly plans
Show all features
Starter
$42
Get a stream of AI-summaries for the past 24 hours of feedback.
Integrate up to 1 data source with apps like Intercom, Zendesk, and more.
Unlimited users
Pro
$420
Includes features of Free plan, plus
Integrate up to 3 data sources.
Ask up to 25 questions a month, and allow our AI to synthesize impressive answers based on all of your historical data.
Add unlimited users to Artifact so everyone is on the same page.
Invite collaborators to a question thread.
Move up to 1 month of intelligently summarized feedback.
Grow
$2,760
Includes features of Starter plan, plus
Integrate up to 10 data sources, so you can span the whole customer journey.
Ask up to 75 questions a month, to further enhance decisions for new opportunities.
Inspect adds advanced observability to your qualitative data, automatically detecting trends and anomalies.
Enrich your user data to build a better understanding of who your users are.
Spot trends, anomalies, and get intelligently summarized feedback for up to 12 months of data.
Enterprise
Includes features of Grow plan, plus
Integrate unlimited data sources to support multiple brands an enterprise customer experiences.
Ask an unlimited amount of questions to help your business operationalize its data.
Analyze all of your historical data, to deeply understand the impact of long term global initiatives.
Advanced identity management through SAML SSO.
Field-level controls for granular permissions across your organization.
Artifact will develop custom integrations that are specific to your organization
Yearly plans
Show all features
Starter
$35
/Month
Get a stream of AI-summaries for the past 24 hours of feedback.
Integrate up to 1 data source with apps like Intercom, Zendesk, and more.
Unlimited users
Pro
$350
/Month
Includes features of Free plan, plus
Integrate up to 3 data sources.
Ask up to 25 questions a month, and allow our AI to synthesize impressive answers based on all of your historical data.
Add unlimited users to Artifact so everyone is on the same page.
Invite collaborators to a question thread.
Move up to 1 month of intelligently summarized feedback.
Grow
$2,300
/Month
Includes features of Starter plan, plus
Integrate up to 10 data sources, so you can span the whole customer journey.
Ask up to 75 questions a month, to further enhance decisions for new opportunities.
Inspect adds advanced observability to your qualitative data, automatically detecting trends and anomalies.
Enrich your user data to build a better understanding of who your users are.
Spot trends, anomalies, and get intelligently summarized feedback for up to 12 months of data.
Enterprise
Includes features of Grow plan, plus
Integrate unlimited data sources to support multiple brands an enterprise customer experiences.
Ask an unlimited amount of questions to help your business operationalize its data.
Analyze all of your historical data, to deeply understand the impact of long term global initiatives.
Advanced identity management through SAML SSO.
Field-level controls for granular permissions across your organization.
Artifact will develop custom integrations that are specific to your organization
Starter
$42
Get a stream of AI-summaries for the past 24 hours of feedback.
Integrate up to 1 data source with apps like Intercom, Zendesk, and more.
Unlimited users
Pro
$420
Includes features of Free plan, plus
Integrate up to 3 data sources.
Ask up to 25 questions a month, and allow our AI to synthesize impressive answers based on all of your historical data.
Add unlimited users to Artifact so everyone is on the same page.
Invite collaborators to a question thread.
Move up to 1 month of intelligently summarized feedback.
Grow
$2,760
Includes features of Starter plan, plus
Integrate up to 10 data sources, so you can span the whole customer journey.
Ask up to 75 questions a month, to further enhance decisions for new opportunities.
Inspect adds advanced observability to your qualitative data, automatically detecting trends and anomalies.
Enrich your user data to build a better understanding of who your users are.
Spot trends, anomalies, and get intelligently summarized feedback for up to 12 months of data.
Enterprise
Includes features of Grow plan, plus
Integrate unlimited data sources to support multiple brands an enterprise customer experiences.
Ask an unlimited amount of questions to help your business operationalize its data.
Analyze all of your historical data, to deeply understand the impact of long term global initiatives.
Advanced identity management through SAML SSO.
Field-level controls for granular permissions across your organization.
Artifact will develop custom integrations that are specific to your organization
Screenshot of the Artifact Pricing Page (Click on the image to visit Artifact 's Pricing page)
Disclaimer: Pricing information for Artifact is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
7.3/10
Spot Score
Customer Service
Online
Location
Lehi, Utah
Artifact makes it easier to comprehend customer preferences, leveraging sophisticated Artificial Intelligence (AI) to produce knowledge that can be put into practice. This innovative software centralizes qualitative data in one spot, giving you a clearer view of your customers' needs. Guided by a comprehensive, actionable understanding of the audience, you'll be able to make more informed decisions faster.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta
