Compare Zonka Feedback vs Customer.guru

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zonka Feedback (48) Visit website Visit Website *sponsored	Customer.guru (13) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More	Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More
Entry Level Pricing	Starts from $24 , Billed Yearly	Starts from $50
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	9.1/10
User Ratings	4.7 (130)	4.4 (31)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	28 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	$24 , Billed Yearly	$50
Pricing Pans	Essential Get Started Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) 1,000 Online Responses Show more + Professional Get Started Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Growth Get Started Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.7 (based on 130 reviews)	4.4 (based on 31 reviews)
Rating Distribution	Excellent 47 Very Good 1 Good 0 Poor 0 Terible 0	Excellent 10 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient ...Read more	Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more
Pros and Cons	Easy to use and clean interface, suitable for enterprise products. API is easy to use and offline survey tools are excellent. Provides templates, survey logic, and other useful features for easy and powerful data collection. Customizable surveys and feedback forms with a modern interface. Comprehensive solution with features like WYSIWYG Survey Builder, templates, and survey logic. Lack of application intelligence behind the survey. Limitations in downloading all feedback comments in the PDF format.	Easy to set up and use, with a simple user interface and quick survey setup. Provides a meaningful metric (Net Promoter Score) for measuring customer engagement. Saves time by making it easy to implement NPS and gather customer feedback in one place. Allows for easy customization of surveys with company branding. Helpful in aggregating feedback and providing snapshot views of customer satisfaction. Limited customization options and marketplace for additional apps and connectors. Some users may find the richness of features and customizations overwhelming without adequate support. Limited options for reaching out to customers beyond basic surveys.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zapier 4.3 (3331 reviews)	Stripe Billing 4.5 (87 reviews) Salesforce 4.3 (31400 reviews) Zendesk Sell 4.5 (475 reviews)

Customers

Customers	Leroy Merlin SAP BCG	Cisco Samsung IBM

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Startquestion 4.8 FeedbackLink 4.1 Promoter Ninja 5	Zonka Feedback 4.7 FeedbackLink 4.1 Promoter Ninja 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zonka Feedback and Customer.guru offer a Free Trial.

Zonka Feedback is designed for Large Enterprises, Medium Business and Small Business.

Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zonka Feedback Starts at $24/Month when Billed Yearly whereas for Customer.guru Starts at $50/Month.

Some top alternatives to Zonka Feedback includes Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, UserSpeaks, Zeview, SatisMeter and ZenSurvey.

Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zonka Feedback vs Customer.guru

Zonka Feedback

Customer.guru

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure