Yes, both Zoho Desk and SmartSupport offer a Free Trial.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
SmartSupport is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for SmartSupport are unavailable.
Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.
Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.