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Compare Zoho CRM vs Zoho Forms

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Overview

Description

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $12 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

26 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $12 , Billed Yearly
          Pricing Pans
          Pricing Pagezoho-crm pricingzoho-forms pricing

          Other Details

          Organization Types supported
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Excellent

          102

          Very Good

          35

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Zoho Forms has garnered consistent positive feedback from users, highlighting its ease of use and efficiency in creating forms. Users appreciate the seamless process of form creation and sharing, ...Read more

          Pros and Cons
          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          • Provides easy and quick form creation with drag-and-drop features, making it simple for users from any background.

          • Allows secure and versatile data collection, analysis, and survey functionality, enhancing customer interaction and feedback.

          • Seamless integration with other Zoho products, offering a cohesive experience within the Zoho ecosystem.

          • Offers flexible customization options for forms, enabling users to align with brand guidelines and specific requirements.

          • A cost-effective solution with a wide range of interconnected tools, suitable for small and medium-sized businesses.

          • Requires additional technical expertise for advanced customizations, potentially challenging for beginners without proper guidance.

          • Limited mobile-friendliness and design templates, hindering the aesthetic appeal and accessibility on various devices.

          • Lack of extensive Marketplace app selection, limiting integration options and advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          No Customers information available.

          Media and Screenshots

          Screenshots
          CRM bot teams up zia

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho CRM and Zoho Forms offer a Free Trial.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho Forms is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho CRM Starts at $14/User/Month when Billed Yearly whereas for Zoho Forms Starts at $12/Month when Billed Yearly.

          Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Zoho Forms includes Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform, Google Forms, Jotform, MightyForms, 123FormBuilder, Forms, Forms.io by 500apps and FormLink.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].