Compare ZIWO vs CallMatrix

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	CallMatrix Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ... Read More
Entry Level Pricing	Starts from $109	Starts from $29 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.9/10	Not Available
User Ratings	4.7 (110)
	Get Quote	Get Quote

Software Demo

Demo	View demo	CallMatrix has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	11 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$109	$29 , Billed Yearly
Pricing Plans	Not Available	Basic Get Started 7 Numbers and 600 Minutes Local And Toll-Free Numbers Call Routing Show more + Pro Get Started 25 Numbers and 2200 Minutes Local And Toll-Free Numbers Call Routing Show more + Premium Get Started 50 Numbers and 6000 Minutes Local And Toll-Free Numbers Call Routing Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	No reviews available for the product
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	No reviews available for the product
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	No Expert ai Review available for the product
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	No Integration information available.

Media and Screenshots

Videos	5 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	uContact 4.9 Call Center Studio 4.7 UJET 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ZIWO offers Free Trial, but CallMatrix does not.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

CallMatrix is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ZIWO Starts at $109/User/Month whereas for CallMatrix Starts at $29/Month when Billed Yearly.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to CallMatrix includes uContact, Call Center Studio, UJET, VCC Live, Zultys MXIE, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs CallMatrix

ZIWO

CallMatrix

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure