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Compare Zingtree vs ipSCAPE

Zingtree - Call Center Software
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ipSCAPE - Contact Center Operations Software
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Overview

Description

Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your ... Read More

Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More

Entry Level Pricing
  • Starts from $8
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

7.3/10

Not Available

User Ratings
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Software Demo

Demo

Zingtree has not given any software demo yet

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Features

Total Features

2 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $8
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagezingtree pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        23

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing ...Read more

        Pros and Cons
        • Provides accurate time tracking, helping in call management and handling.

        • Easy to log in and access, making it user-friendly.

        • Allows monitoring of call activities and agents' performance for evaluation and improvement.

        • Helpful in communication with customers and resolving their issues efficiently.

        • Useful for tracking queue status and pause reasons in real time.

        • Occasional errors and latency issues may occur, affecting usability.

        • System crashes or errors leading to interruptions in service.

        • Limited visibility on certain metrics like wrapping time or hold duration.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Healius

        Healius

        Laithwaite’s Wine

        Laithwaite’s Wine

        Compare Club

        Compare Club

        Media and Screenshots

        Screenshots
        screenshots

        11 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zingtree offers Free Trial, but ipSCAPE does not.

        Zingtree is designed for Medium Business and Small Business.

        ipSCAPE is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zingtree begins at $8/Month, while pricing details for ipSCAPE are unavailable.

        Some top alternatives to Zingtree includes Nextiva, Dialer360, Call Center Studio, TelebuHub, Truly, Aircall, Ozonetel CloudAgent, ice Contact Center, ipSCAPE and LeadDesk.

        Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, Vonage Contact Center, Focus Contact Center and RingCentral Engage Digital.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].