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Compare Zendesk Talk vs Sprinklr vs Zoho Social vs Crowdfire

Zendesk Talk - Call Center Software
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Sprinklr - Social Media Management Software
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Overview

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

9.3/10

User Ratings

4.3

(39)
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Software Demo

Demo

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Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          130

          Very Good

          82

          Good

          25

          Poor

          5

          Terible

          4

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Verizon

          Verizon

          Cisco

          Cisco

          Samsung

          Samsung

          Media and Screenshots

          Screenshots
          Voice channels

          2 Screenshots

          Tickets by status

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Talk and Sprinklr offer a Free Trial.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Sprinklr is designed for Large Enterprises and Medium Business.

          The starting price of Zendesk Talk begins at $9/User/Month, while pricing details for Sprinklr are unavailable.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Sprinklr includes Zoho Social, Crowdfire, SocialBee, Salesforce, Brandwatch, Hootsuite, Sprout Social, Planable, Later, CloudSocial, Adobe Experience Manager, Genesys PureEngage, Microsoft Digital Marketing Center, Salesforce Advertising Studio and Adobe Campaign.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].