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Compare Zendesk Support vs Kenyt

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Kenyt.ai is an advanced enterprise AI platform designed to automate engagement and assist teams in accelerating business transformation. By leveraging intelligent AI agents, Kenyt.ai ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $83 , yearly
Free Trial Availability
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

View demo

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Features

Total Features

29 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $83 , yearly
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
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              User Reviews

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              No reviews available for the product

              Expert's Review generated by AI

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Kenyt.ai is a robust enterprise AI platform that enhances engagement and operational efficiency through intelligent automation. Its AI agents provide real-time, personalized support, streamlining ...Read more

              Pros and Cons
              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              • The platform is designed to handle high volumes of interactions, making it well-suited for large enterprises looking to enhance engagement across multiple touchpoints.

              • Kenyt.ai helps organizations accelerate digital adoption and innovation, making it a valuable asset for companies undergoing modernization.

              • The solution delivers customized interactions, ensuring that both customers and employees receive relevant, context-aware responses.

              • By automating routine tasks and workflows, the platform helps businesses reduce manual effort, leading to faster and more efficient processes.

              • The accuracy and effectiveness of responses heavily rely on the quality of the data used to train the AI models.

              • While designed for enterprise use, seamless integration with all existing business applications may require additional effort and technical expertise.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              Brigade Hospitality

              Brigade Hospitality

              Wockhart

              Wockhart

              edukemy

              edukemy

              Media and Screenshots

              Screenshots
              Zendesk

              5 Screenshots

              Kenyt AI

              5 Screenshots

              Videos
              video-0

              2 Videos

              video-0

              1 Videos

              Alternatives

              Alternatives

              No Alternative products available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Zendesk Support and Kenyt offer a Free Trial.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Kenyt is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Kenyt Starts at $83/month when yearly.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Some top alternatives to Kenyt includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].