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Compare Zendesk Support vs Gmail vs Pipedrive vs Campaigner

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Gmail gives you fast and easy access to send, receive and manage emails like never before. With its latest updates, you'll always be up-to-date with real-time notifications and swift ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          381

          Very Good

          93

          Good

          46

          Poor

          58

          Terible

          357

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Gmail has long been a dominant email service provider, celebrated for its user-friendly interface, powerful spam filtering, and solid integration with other Google services like Calendar and ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Efficient spam filter acknowledged by some users for keeping many unwanted emails out of the inbox.

          • User-friendly interface liked by long-time users for its clean design and ease of navigation.

          • Integration with other Google services, such as Google Drive, Calendar, and Tasks, praised for convenience in managing productivity and storage.

          • Generous free storage capacity (15 GB) appreciated as sufficient for personal and professional needs.

          • Accessibility from multiple devices (laptop, phone, tablet) is a valued feature for users managing emails on the go.

          • Major account recovery issues, such as losing access due to outdated phone numbers or forgotten passwords, cause significant frustration and unreliability.

          • Poor customer support experience, lacking live chat or phone assistance, leaves users feeling helpless during critical issues.

          • Excessive ad promotions and spam from Gmail itself anger users, with requests to stop ads often going ignored.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Business Collaboration Tools

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but Gmail does not.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Gmail is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Gmail are unavailable.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Gmail includes Pipedrive, Campaigner, Moosend, SMTP, Omnisend, Constant Contact, MailChimp, Campaign Monitor, GetResponse, Mailjet, weMail, StreamSend, Groupmail, Inbox Mailers, SALESmanago Email Marketing, SendFox and Emaily.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].