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Compare Zendesk Support vs Dashly

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Dashly is a smart, easy-to-use lead generation software that allows user to quickly and easily capture leads for business. By connecting to Facebook Business or Google Places account, ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $31.20 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.2/10

Not Available

User Ratings

4.7

(35)
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Software Demo

Demo

View demo

View demo

Features

Total Features

29 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • $31.20 , Billed Yearly
        Pricing Plans
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans
        • Conversation

          • 1 active leadbot

          • 1 active triggered message

          • Live chat

          Show more +

        • Support

          • 2 active leadbots

          • 3 active triggered messages

          • Includes features of Conversation plan, plus

          Show more +

        • Marketing

          • 3 active leadbots

          • 10 active triggered messages

          • Includes features of Conversation plan, plus

          Show more +

        Other Details

        Organization Types supported
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Excellent

        36

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

        • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

        • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

        • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

        • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Uber

        Uber

        Siemens

        Siemens

        Shopify

        Shopify

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zendesk

        5 Screenshots

        5 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zendesk Support and Dashly offer a Free Trial.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Dashly is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Dashly Starts at $31.20/Month when Billed Yearly.

        Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Some top alternatives to Dashly includes Conversica, Automat, ChatFunnels, Konverse AI, SupportChamp, ChatFlow247, Let's Connect, Qualified, Conversocial and Conversy.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].