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Compare Zendesk Support vs Celoxis vs Smartsheet vs Miro

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Celoxis is a project management software that connects your team and simplifies your day-to-day work on shared projects. Its revolutionary time-tracking system automatically logs start and ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.2/10

8.9/10

User Ratings

4.1

(91)
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Software Demo

Demo

View demo

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Features

Total Features

18 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $25 , yearly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricingceloxis pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          63

          Very Good

          32

          Good

          4

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Celoxis stands out as a highly capable and flexible project management platform, garnering widespread praise across industries for its versatility and user-focused design. Its standout strengths ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Highly customizable and adaptable to fit diverse team and project requirements, enhancing team collaboration and productivity.

          • Impressive reporting capabilities with interactive dashboards, detailed resource tracking, and customizable views.

          • Facilitates comprehensive project management and tracking, including Gantt charts, task dependencies, and team workload visibility.

          • Ease of use with an intuitive interface and quick onboarding for new users.

          • Powerful automation features like "ReportRunner" and email alerts, aiding proactive decision-making and efficiency.

          • The administrator settings can be complex, and there is a steep learning curve due to the abundance of advanced features.

          • Lack of seamless integration with external systems (e.g., ERP) and limited built-in support for bug tracking.

          • Absence of a mobile app and missing features like drag-and-drop file sharing, quick to-do lists, and auto-save functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Adobe

          Adobe

          Mandiri

          Mandiri

          Biomin

          Biomin

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Dashboard screenshot

          11 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Celoxis offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Celoxis is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Celoxis Starts at $25/month when yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Celoxis includes Smartsheet, Miro, Process Street, Wrike, Notion, Jira, Basecamp, Microsoft PPM, monday.com, Asana, Teamwork, ProjectManager.com, Microsoft Project, Quick Base, ClickUp, Resource Management by Smartsheet and Height.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].