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Compare Zendesk Chat vs MetaText

Zendesk Chat - Live Chat Software
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MetaText - Text Mining Software
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Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

MetaText's advanced text mining techniques and simple, practical user interface have resulted in a tool that provides users with an exciting new perspective on their data. It offers ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

7.3/10

User Ratings
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Software Demo

Demo

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MetaText has not given any software demo yet

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Features

Total Features

9 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • Not Available
          Pricing Plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Small Business
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          1

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Chat offers Free Trial, but MetaText does not.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          MetaText is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for MetaText are unavailable.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to MetaText includes WordStat, RapidMiner, Kapiche, SAS Text Miner, DiscoverText, MonkeyLearn, MeaningCloud, Semantria, Text2data and teX-ai.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].