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Compare Zendesk Chat vs Kameleoon vs VWO Testing

Zendesk Chat - Live Chat Software
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Kameleoon - AB Testing Software
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Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Testing and customer feedback is a critical part of any product development process. Kameleoon makes that process more effective by unifying the way user collect, share and analyze ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

9.2/10

User Ratings

4.6

(94)
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Software Demo

Demo

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Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • Not Available
          Pricing Plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

            Show more +

          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

            Show more +

          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Small Business
          • Large Enterprises
          • Medium Business
          • Individuals
          • Freelancers
          • Small Business
          • Large Enterprises
          • Medium Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          39

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          Kameleoon emerges as a powerful and versatile tool for AB testing and personalization, earning high praise for its user-friendly interface and comprehensive features. Users appreciate the guided ...Read more

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          • **Ease of Use and Scalability:** Users appreciate Kameleoon for its intuitive interface and scalability, allowing easy setup and monitoring of A/B tests and personalization campaigns.

          • **Comprehensive Features:** Kameleoon offers a wide range of products that cover various needs for conversion rate optimization, from A/B testing to predictive personalization, in an all-in-one platform.

          • **Customer Support:** The dedicated Kameleoon team provides excellent support, helps in project deployment, and offers valuable optimization ideas for conversion rate improvement.

          • **Flexibility and Customization:** Users praise Kameleoon for its flexibility in targeting segments and powerful AI features that enable personalized experiences for visitors.

          • **Technical Expertise and Collaboration:** The platform supports collaborative efforts and consultative approaches, assisting in decision-making and implementation of tests and personalization projects.

          • **Complexity for Newcomers:** Some users find certain advanced features, customizations, and scenarios in Kameleoon complex, requiring assistance from a developer for implementation.

          • **Limited Reporting and Integrations:** There are occasional mentions of limited integrations with external tools like CRMs and marketing automation solutions, as well as possibilities of more in-depth reporting capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Chat offers Free Trial, but Kameleoon does not.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Kameleoon is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for Kameleoon are unavailable.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to Kameleoon includes VWO Testing, Optimizely, AB Tasty, Maxymizely, Google Optimize, Convertize, Webtrends Optimize, ABTesting.ai, UseItBetter and Increab.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].