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Compare WordPress vs LiveChat vs ZoomInfo Chat

Overview

Description

WordPress is the world's most popular website builder software. It works on your desktop, in the cloud, or anywhere you can get online. It's also customizable for every type of site: ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $4 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.8/10

User Ratings

Features

Total Features

20 Features

8 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $4 , Billed Yearly
          • $16 , Billed Yearly
          Pricing Pans
          • Free

            • Jetpack Essential Features

            • Pre-Installed SSL Certificate

            • Storage Space: 3 GB

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          • Personal

            • Free Domain for One Year (available when billed Yearly)

            • Best-in-class hosting

            • Remove WordPress.com Ads

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          • Premium

            • Includes features of Personal plan, plus

            • Livechat support

            • Earn ad revenue

            Show more +

          • Browse all pricing plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          Pricing Pagewordpress pricinglivechat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2890

          Very Good

          921

          Good

          179

          Poor

          38

          Terible

          42

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          WordPress.org is widely regarded as one of the most versatile and accessible content management systems (CMS) on the market, and user reviews over the past year reaffirm its reputation as a go-to ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • Easy to use and ideal for beginners, with drag-and-drop functionality and a user-friendly interface.

          • Highly customizable with a vast library of free and premium plugins and themes.

          • Open-source and cost-effective, suitable for anything from simple blogs to complex e-commerce sites.

          • Supports SEO optimization with plugins like Rank Math or Yoast, enhancing online visibility.

          • Reliance on plugins can lead to slower site performance and potential compatibility issues.

          • Requires regular updates, which can be time-consuming and cause operational hiccups.

          • Lacks official customer support; users must rely on community forums for assistance.

          • Beginners might find the extensive features and customizations overwhelming without prior training.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          • Issues with small language barriers and occasional glitches causing lag, affecting user experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          WordPress Dashbaord

          2 Screenshots

          All customers

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both WordPress and LiveChat offer a Free Trial.

          WordPress is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for WordPress Starts at $4/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to WordPress includes Unbounce, VWO Deploy, SITE123, Wix, Squarespace, Webflow, Builder, WebsiteBuilder, Format, WeWeb, Shopify, Drupal, Concrete5, WebBoss and Web.com.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].