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Compare WordPress vs ClickDesk vs ZoomInfo Chat

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Overview

Description

WordPress is the world's most popular website builder software. It works on your desktop, in the cloud, or anywhere you can get online. It's also customizable for every type of site: ... Read More

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Starts from $4 , Billed Yearly
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

20 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4 , Billed Yearly
          • $12.99 , Billed Yearly
          Pricing Pans
          • Free

            • Jetpack Essential Features

            • Pre-Installed SSL Certificate

            • Storage Space: 3 GB

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          • Personal

            • Free Domain for One Year (available when billed Yearly)

            • Best-in-class hosting

            • Remove WordPress.com Ads

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          • Premium

            • Includes features of Personal plan, plus

            • Livechat support

            • Earn ad revenue

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          • Browse all pricing plans
          Pricing Pagewordpress pricingclickdesk pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2890

          Very Good

          921

          Good

          179

          Poor

          38

          Terible

          42

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          WordPress.org is widely regarded as one of the most versatile and accessible content management systems (CMS) on the market, and user reviews over the past year reaffirm its reputation as a go-to ...Read more

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons
          • Easy to use and ideal for beginners, with drag-and-drop functionality and a user-friendly interface.

          • Highly customizable with a vast library of free and premium plugins and themes.

          • Open-source and cost-effective, suitable for anything from simple blogs to complex e-commerce sites.

          • Supports SEO optimization with plugins like Rank Math or Yoast, enhancing online visibility.

          • Offers flexibility to build responsive websites quickly without requiring coding knowledge.

          • Reliance on plugins can lead to slower site performance and potential compatibility issues.

          • Requires regular updates, which can be time-consuming and cause operational hiccups.

          • Lacks official customer support; users must rely on community forums for assistance.

          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots
          WordPress Dashbaord

          2 Screenshots

          Live Chat screenshot

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          WordPress offers Free Trial, but ClickDesk does not.

          WordPress is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for WordPress Starts at $4/Month when Billed Yearly whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

          Some top alternatives to WordPress includes Unbounce, VWO Deploy, SITE123, Wix, Squarespace, Webflow, Builder, WebsiteBuilder, Format, WeWeb, Shopify, Drupal, Concrete5, WebBoss and Web.com.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].