Compare Vonage Contact Center vs UJET

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Vonage Contact Center (70) Get Quote Get Quote	UJET (539) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More	UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	3.3 (110)	4.7 (639)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.3 (based on 110 reviews)	4.7 (based on 639 reviews)
Rating Distribution	Excellent 40 Very Good 26 Good 4 Poor 0 Terible 0	Excellent 512 Very Good 27 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more	No Expert ai Review available for the product
Pros and Cons	Seamless integration with Salesforce, enhancing workflow efficiency for sales teams. Excellent customer service and support, providing prompt assistance and guidance during implementation. Easy to use, intuitive interface, allowing smooth operation for businesses. Reliable call connectivity and functionalities, such as SMS, chat, and call reporting. Scalability and flexibility in adapting to changing business needs and growth. Some users find the system too technical, suggesting a better user interface for improved usability. Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)	No Integration information available.

Media and Screenshots

Videos	2 Videos	2 Videos

Alternatives

Alternatives	FIVE CRM uContact 4.9 Call Center Studio 4.7	Novanet Cloud Contact Center contactSPACE 4.5 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Vonage Contact Center nor UJET offers a free trial.

Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

UJET is designed for Medium Business and Small Business.

Pricing details for both Vonage Contact Center and UJET are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

Some top alternatives to UJET includes Novanet Cloud Contact Center, contactSPACE, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.

Compare Vonage Contact Center vs UJET

Vonage Contact Center

UJET

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure