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Compare Upscope vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Upscope
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Overview

Description

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Free Trial Availability
  • Free Trial available
Spotsaas Score

8.1/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

5 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          329

          Very Good

          289

          Good

          3

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

          Pros and Cons
          • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

          • Integrated with CRM for seamless customer interactions and relationship management.

          • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

          • Supports omnichannel communication and real-time assistance for enhanced customer experience.

          • Simple design and color schemes, making it visually appealing and easy to search for information.

          • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

          • Richness of features and customizations might be complex for new users without adequate support or guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Media and Screenshots

          Screenshots
          Upscope screenshot

          2 Screenshots

          Bot Builder screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Upscope and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

          Upscope is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both Upscope and Freshdesk Messaging (Formerly Freshchat) are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Upscope includes and undefined.

          Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].